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WHEN WILL MY ORDER ARRIVE?

1. Please allow 1-4 days for your order to be processed. Once it is processed shipping usually takes 10-20 business days for US/Canada/Europe shipping. Worldwide shipping is approximately 15-30 days for your order to arrive as we are using the fastest possible fulfilment our facility can handle! We have no controls over delays like customs and COVID-19 reasons. 

Any questions or concerns, feel free to contact us here or directly: hometiq@gmail.com

 

INTERNATIONAL SHIPPING POLICY

Hometiq is excited to be partnering with a third party to service our international customers! You will be able to see international shipping rates once you chose your country at checkout and all duties and taxes will be paid in full at checkout. 

Upon completion of your order, we will ship the goods to the third party distribution facility where they will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.


WHY AM I MISSING SOME ITEMS IN MY ORDER?

Some orders are shipped separately to ensure the safety of the package. We would hate to see fragile items break on the way to you, so we do this to make sure that does not happen. If you have any missing items in your order, you are always free to contact us!